Refund Policy

At Hello Speaker BD, we are committed to providing high-quality learning experiences for all of our students. If for any reason you’re not completely satisfied with your course, we offer a straightforward refund policy to ensure you feel confident in your decision to learn with us.

Refund Terms:

  1. Refund Eligibility:

    • You are eligible for a full refund if you request it within 7 days of your initial course purchase and have not completed more than 20% of the course content.

    • After the 7-day period or if more than 20% of the course has been completed, we are unable to offer a refund.

  2. How to Request a Refund:

    • To request a refund, please contact our support team at support@hellospeakerbd.com with your order details.

    • Ensure that you provide your course details, the reason for your refund request, and any relevant information.

  3. Non-Refundable Services:

    • Our subscription plans, promotional packages, and any additional services (such as private tutoring or group sessions) are non-refundable after purchase.

    • If you have received a special discount or a limited-time offer, please refer to the terms and conditions of that specific promotion for refund eligibility.

  4. Processing Time:

    • Refund requests will be processed within 7 to 10 business days from the approval date.

    • Refunds will be issued through the same payment method used during the original transaction.

  5. Cancellation Policy:

    • You can cancel your course subscription at any time. However, once the refund window has closed, no further refunds will be provided, even if you cancel the subscription.

If you have any questions or concerns regarding our refund policy, feel free to reach out to our customer support team. We are always here to assist you!

Note: Please ensure that you read and understand the terms before purchasing to avoid any confusion.