Privacy Policy

Effective Date: 29-04-2025

At Hello Speaker BD, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information to provide you with the best possible learning experience:

  • Personal Information: This includes your name, email address, phone number, and payment details. We collect this information when you register for our services or contact us directly.

  • Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time you spend on our site. This helps us improve the website and services.

  • Communication Data: Any messages you send to us (via chat, email, or customer support) may be stored for record-keeping and to enhance our support services.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your account and subscription.

  • To communicate with you about our services, updates, and promotional offers (unless you opt out).

  • To provide personalized lessons and recommendations based on your learning preferences.

  • To improve the functionality and performance of our website and platform.

  • To respond to customer support inquiries and resolve any issues you may have.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you use our services, including:

  • Encryption: All sensitive information, such as payment details, is encrypted using secure SSL (Secure Socket Layer) technology.

  • Access Control: We limit access to your personal information to authorized personnel only.

  • Regular Audits: We conduct regular security audits to ensure the integrity of our systems.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our website or process payments. These providers are bound by confidentiality agreements and only use your information for the specific services they are hired for.

  • Legal Compliance: If required by law, we may disclose your information to authorities to comply with legal obligations or to protect our rights, safety, or property.

5. Your Data Rights

You have the right to:

  • Access and Update Your Information: You can view, update, or correct your personal information by logging into your account.

  • Delete Your Information: You may request the deletion of your account and personal data. Please note that some information may be retained for legal or administrative purposes.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails or communications by clicking the unsubscribe link at the bottom of our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings.

  • Analyze website traffic and usage patterns.

  • Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Hello Speaker BD does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will delete that information as soon as possible. If you believe that we may have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@hellospeakerbd.com
Phone: +8801733-380890
Address: 121/cha/7/1,Road-4,shaymoli. 1207 Dhaka, Bangladesh

By using our website and services, you agree to the terms outlined in this Privacy Policy.